At Kitchen n Home, we are passionate about our products, which is why we expect our products to be the best in the industry. You can return within 7 working days, but you must be very satisfied with this purchase. Here are the details of our exchange and return policy.

Eligibility Criteria

• Items must be returned within 7 working days of the delivery date.
• Products must be unused, unworn, unwashed, and in their original condition with tags attached.
• Items must be in their original packaging to qualify for a return or exchange.

Non-Eligible Items

We do not accept returns or exchanges for:

• Broke and Damage Items (If you damage or break an item, we don’t return).
• Customized or personalized items.
• Products marked as Final Sale.

 How to Initiate a Return

• Contact our customer support team within 7 days of receiving your order to request a Kitchen n home Official Contact number.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Our team will provide return instructions, including the return address and any necessary forms.

Packaging & Shipping

• Securely package the item(s) in original or suitable packaging to prevent damage.
• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
• We recommend using a trackable shipping method for safe returns.

Inspection & Refund Process

• Once received, our team will inspect the item(s) to ensure they meet the return eligibility criteria.
• If approved, refunds are processed within 13-15 business days to the original payment method or as store credit.

Refund Details

• Discounts applied to the original purchase will be deducted.
• Shipping and additional charges are non-refundable.
• Refunds are processed in the currency rate at the time of purchase.
• A 5% service charge applies to refunds for orders paid via Payment Merchant Account(If Price Cut), unless canceled within 24 hours.

Exceptions & Special Cases

• For defective or damaged items, contact us immediately for a replacement or refund.
• Kitchen n Home reserves the right to decline returns that do not meet the stated conditions.

For any questions, feel free to reach out to Kitchen n Home customer service team!